Honeywell Customer Experience Center.
Invisible tech made visible.
Information |
Honeywell | 2021
North Carolina & Atlanta, US.
Strategy, Interior Design, Solution Implementation, Content Creation, Immersive Experience, RFID interactions, Media wall, Self serve stories
Introduction
Honeywell is a global technology and manufacturing company. Their broad portfolio of products and services support diverse industries across the globe. Their solutions support intricate manufacturing and operational processes which often go unseen, and can be hard to explain. They’re complex and have multiple applications across different sectors. To overcome this barrier, Honeywell’s Customer Experience Center (CXC) has brought their portfolio to life with tangible and immersive storytelling. Visitors experience the unseen, explore the art of the possible, and form lasting memories.
Challenges
Honeywell’s business is divided into 4 strategic business groups, but their solutions have cross-industry applications. This is why the CXC has exceptional value. Whether it’s integrating building controls at an airport, deploying sensors in aircraft, or optimizing operations at an industrial plant, Honeywell can offer a holistic approach that unifies these solutions in a seamless experience. The CXC creates an immersive environment for weaving the company’s diverse offerings into a memorable experience that sparks conversation.
Solution
As the lead for the entire CXC project, we collaborated closely with Honeywell. From strategy and concepting, to installation and technical support – everything was covered. But it didn’t end there - as Honeywell’s solutions continue to evolve so should the story they tell in their CXC.
With The Storytelling Suite at the core of the experience, the company can continue creating new experiences. It is designed to handle the complexity and customization required for Honeywell’s needs. By using this robust software, the company can turn any future vision into reality.
The CXC engages visitors with a wide range of interactive technologies. The Immersive Experience Room and Interactive Video Wall are complemented by sensor-driven signage and interactive holographic displays. These entice visitors to explore Honeywell’s innovations, while compelling visitors to experience Honeywell’s technologies, hands-on.
Real-life demonstrations make intangible and complex solutions easy to understand. By interacting with a real-time heatmap visitors can visualize the flow of human activity in the entire building – revealing how invisible technologies can optimize building resources, improve comfort, and save energy.
Results
Our expertise ensures that Honeywell’s CXC continues to spark inspiration and deliver maximum-impact experiences.
Engaging custom content, 3D environments, and interactive navigation are just the beginning.
The Storytelling Suite gives the CXC ongoing flexibility and scalability, allowing Honeywell to update and customize content independently.
The cloud-based platform is continuously updated, so the CXC always benefits from the latest features, and stays at the cutting-edge. The future is truly unlimited.
Ready to showcase your innovations in a way that captivates and connects?
Let TSC help you craft immersive, interactive experiences that make your solutions come to life. Get in touch today to start your journey!